Terms and Conditions - House Clearance Egham

Welcome to our House Clearance Egham services. These Terms and Conditions govern your use of our services and outline the rights and responsibilities of both parties. By engaging our services, you agree to comply with and be bound by these terms.

1. Introduction

Our house clearance services are designed to provide efficient and responsible removal of unwanted items from your property in Egham and the surrounding areas. We are committed to delivering professional service while adhering to environmental and legal standards.

2. Services Provided

We offer a comprehensive range of house clearance services, including:

• Complete Property Clearance: Removal of all unwanted items from residential properties.
• Selective Clearance: Removal of specific items as per the client's request.
• Recycling and Disposal: Responsible disposal and recycling of items in accordance with local regulations.
• Donation Services: Donating usable items to local charities.

3. Booking and Payment Terms

3.1. Booking Process

To schedule a house clearance, clients can contact us via phone or email. Upon receiving your request, we will provide an estimated cost based on the size of the property and the volume of items to be cleared.

3.2. Payment

Payment is due upon completion of the service. We accept various payment methods, including cash, credit/debit cards, and bank transfers. A deposit may be required for large-scale clearances.

3.3. Additional Charges

Any additional services requested beyond the initial agreement may incur extra charges. These will be discussed and agreed upon before proceeding.

4. Client Responsibilities

Clients are expected to:

• Provide access to the property at the agreed-upon time.
• Inform us of any hazardous materials or items requiring special handling.
• Ensure that pets are safely contained during the clearance process.
• Secure any valuables that are not to be removed.

5. Our Responsibilities

We are committed to:

• Arriving at the scheduled time unless unforeseen circumstances arise.
• Handling all items with care and professionalism.
• Adhering to environmental regulations regarding waste disposal and recycling.
• Maintaining confidentiality regarding any sensitive information encountered during the clearance.

6. Cancellation Policy

Clients may cancel or reschedule their house clearance appointment up to 48 hours in advance without incurring any fees. Cancellations made within 48 hours of the scheduled time may be subject to a cancellation fee to cover the costs incurred.

7. Liability

While we take all necessary precautions to prevent accidents and damage, we cannot be held liable for any existing damages within the property prior to clearance. Any damages caused during the clearance will be addressed promptly and fairly.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be resolved in the appropriate legal venues within this jurisdiction.

11. Acceptance of Terms

By engaging our House Clearance Egham services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.